Frequently Asked Questions About Bunny Tail Babies

• I want to carry Bunny Tail Babies products in my store. Do you offer bulk discounts?
• Absolutely! Our wholesale rates, which apply to any order of ten or more items, are equal to 1/2 our standard retail rates. For more information, contact us!

• You indicate that you donate a portion of each sale to World Wildlife Fund. How much does that mean?
• Ten percent of our profits are donated at the end of each month.. If you're interested, we can forward you our most recent receipt of donation if you contact us with a request.

• Who does the web design and maintenance for Bunny Tail Babies?
• The owner of the company. If you're a work-at-home-parent or small business seeking web design, we encourage you to contact us with a request for further information about affordable web design.

• What's with the name?
• Rabbits are cuddly and good at breeding, thus earning the business owner the nickname "Bunny". The name also combines the three cutest things in the world: furry animals, little cottony tails, and starry-eyed babies.

• I want to order something in a size that's not listed. Can I do that?
• Sure! You can either use the Contact Us page or specify a size when you do a custom order

• How do I know my information is safe with Bunny Tail Babies?
• You can have a look at our privacy policy and our testimonials from former customers. Our secure payment method through Paypal also enables you to pay without ever revealing your credit card number or banking information to us.

• Do I have to have a Paypal account to order from you?
• Not at all! Paypal accepts payments from non-members. They are equally secure. Please visit our payments page for further information.

• Do you accept money order or personal check payments?
• In general, no, but you can contact us with your request and we may be able to work around your situation. Please see our payment page for further information.

• How quickly will I receive my order?
• Usually in less than a week for pre-made items and in less than two weeks for custom orders. Please visit our shipping page for more information about our policies.

• What brand of onesies does Bunny Tail Babies use as a base material?
• There is only one brand of onesie! The word "onesie" is actually a trademark of Gerber, Inc. Unless otherwise specified, Gerber makes all of our available clothing.

• How do I wash the item I received from Bunny Tail Babies?
• For maximum color retention, it is best to turn the onesie or shirt inside-out and wash it in cold water. Our hand-painted clothing will not bleed onto your other fabrics. Our tie-dyed line has been pre-washed twice after dying, so they should not bleed, but you may prefer to wash them alone just in case. None of our clothing needs to be washed in the delicate cycle and they can all be machine-dried.

• Eep! It shrank!
• All 100% cotton clothing will shrink slightly after the first time it is dried. It should stretch back to its normal size easily when you put it on your little one. Otherwise, it's likely that it's not that the onesie shrank, but that the baby grew!

• Could you customize a cloth diaper or burp cloth?
• Sure! contact us for more information.

• I received my item and I decided I don't want it. May I get a refund?
• We guarantee your satisfaction! If there's a problem with your item or you simply decide you don't want it, we will accept it if you return it in like-new condition within seven days. You will be responsible for paying return shipping, but we will give you a full refund via paypal or personal check (whichever you prefer) as soon as you return the original item. Please click here for more information about returns, or contact us to initiate a return transaction.

• I have a question that's not answered here. Can you help?
• Absolutely. Just contact us and we'll be happy to assist you.